Apr 23, 2019  How to remove Mac Adware cleaner Ironically, the app called “Mac Adware cleaner” maybe itself be the very source of annoying adware on your Mac — the classic case of a wolf in a sheep’s skin. To remove it, you can use CleanMyMac (which is a legit app that has a 4.5-star rating from MacWorld magazine).

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Mac Cleanup Pro is a suspicious optimization tool for Macintosh computer. It is promoted as all-in-one application with extensive features such as disk cleanup, application manager, file manager, duplicate remover, and so on. Mac Cleanup Pro may persuade many Mac users due to these features. However, before considering this program to take care of the system, it is important to let user know that Mac Cleanup Pro belongs to rogue family. Other unpopular products from the same group are Mac Heal Pro, Advanced Mac Tuneup, and many more.

Usual way for Mac Cleanup Pro to enter the computer is through software bundles. On some instances, it is spread on web pages pretending as online scanner. To persuade users into downloading the program, the web page will simulate a scan and shortly identify various errors. In the end, it advises web user to download Mac Cleanup Pro as complete solution to fix the issues.

Once downloaded and installed, the program will execute the same scan. As usual with most rogue applications, Mac Cleanup Pro will detect numerous errors and troubles on the computer. Instead of letting user to try-out the program in dealing with issues, Mac Cleanup Pro will suggest activation in order to proceed. At this moment, users have to pay $14.95 per month to be able to unlock the full working version of this program.

Since Mac Cleanup Pro is part of rogue family. We do not suggest spending money for this suspicious application. In fact, we highly advise immediate removal of this potentially unwanted program. Complete guide is posted on this page to totally get rid of Mac Cleanup Pro.

Procedures to Remove Mac Cleanup Pro

This section contains complete instructions to assist you in removing potentially unwanted program from Mac system.

Procedures published on this page are written in method that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware and malware. Moreover, it can get rid of unwanted program like Mac Cleanup Pro. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on 'Start Combo Scan' to start removing Mac Cleanup Pro.

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Quit Mac Cleanup Pro Process

Before proceeding with the steps below, please close Mac Cleanup Pro window if in case it is open.

1. Go to Launchpad, Utilities folder, open Activity Monitor.

2. Choose All Processes from the upper right corner of the window.

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3. Under Process Name column, look for Mac Cleanup Pro. Click the name to select the malicious process.

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4. Next, click the Quit Process button located in the upper left corner of the window.

5. When prompted, click on Force Quit.

6. You may now delete or remove files that belongs to Mac Cleanup Pro. Proceed to the next steps.

Step 3 : Delete Mac Cleanup Pro Login Items

Some malware also installs login item into compromised account under System Preferences. This object automatically runs Mac Cleanup Pro during user log in.

1. Go to Apple menu and choose System Preferences.

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs Mac Cleanup Pro.

5. Click on Login Items tab.

6. Select Mac Cleanup Pro from listed entries and click on the minus [-] button and confirm your actions. Please see image below for reference.

Step 4 : Delete Malicious Files that have installed Mac Cleanup Pro

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder..

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

• MacCleanupPro.agent
• mcphlpr.app
• mcp.agent

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Mac Cleanup Pro to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):

/Library/LaunchAgents

7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for suspicious objects or folders with the following names and drag them to the Trash.

• MCP
• MacAutoFixer
• Mcupfhlpr

10. Repeat procedures 8 and 9 on the following folders if necessary.

~/Library/Caches

11. Go to your Finder and open the Applications Folder. Look for subfolders with names similar above and drag them to Trash.

12. Lastly, please Empty your Mac's Trash bin.

Step 5 : Run another Scan using MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Mac Cleanup Pro.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Mac Cleanup Pro is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

6. You may now restart the computer.

Remove Advanced Mac Cleaner rogue optimization tool from Mac OS X to stop its frustrating alerts and undo the concomitant bad effects it calls forth.

Update: October 2019

Advanced Mac Cleaner usually appears on Mac boxes out of the blue and floods the victim’s experience with annoying warning messages. Also known as Mac Cleaner, it dupes the user into thinking that their machine has got numerous problems hindering normal performance. According to the fake alerts, the operating system’s productivity is impacted by junk files, duplicate objects, unneeded login items, crammed up cache, trash and logs, as well as rogue apps that are claimed to occupy excessive hard disk space and thus reduce the processing speed as well as responsiveness to commands. The number of these wrongfully reported items is flagrant, going over 1000 even on a well-tuned or new Mac computer.

It’s not a commonplace distribution practice that’s leveraged by Advanced Mac Cleaner makers to promote their nasty brainchild. A great deal of infected users have caught this pseudo optimizer when installing free tools such as FileZilla or updating Adobe Flash Player via downloads from unofficial sources. In these cases, the setup wizard prompts you that an extra applet will be installed as a bonus to make the Mac run smoother. Some people are prudent enough to avoid such offers, which are generally known to deliver adware programs, but this caution doesn’t always help. Unless the bundle is manually unchecked and thus opted out of from the start, Advanced Mac Cleaner will still be installed in the background.

Furthermore, the culprit may additionally cross-promote affiliated scareware like Mac Adware Cleaner by means of prompts on its GUI. To add insult to injury, it may hijack the victim’s default web browser and redirect their traffic to landing pages pushing its licensed version or a copy of another rogue system utility, such as Mac Tonic or Mac Auto Fixer. The malware is also known to propagate alongside browser redirect viruses and persistent adware apps that affect the victim’s web surfing experience. One of the notorious campaigns pushing the scareware in question relies on sketchy browser alerts that report alleged infection with a combo of 3 viruses called Tapsnake, CronDNS, and Dubfishicv. The victims are redirected to phony web pages that mimic AppleCare and insist on urgent download of Advanced Mac Cleaner to sort out the problem that isn’t there in the first place. It appears that the gang behind the rogue program in question is deploying a well-orchestrated malicious marketing campaign with a distinct flavor of social engineering.

The user may be unaware of this forcible setup from the get-go, but not until a message like the one above pops up. It says that a huge number of issues have been found, specifying this information as follows “Issues may include duplicate files, system & internet junk, rogue software & recoverable drive space. Fix and enjoy a performance boost.” The ‘Start Repair’ button, if clicked, takes you to the junk application’s main interface that displays high improvement potential for each cluster of problems. Obviously, cleaning the purported bugs is a paid service. At that point, it’s reasonable to contemplate over what’s happening: you are being told to pay for rectifying issues that do not exist. It’s certainly the best move to get rid of the Advanced Mac Cleaner scam rather than follow the evildoers’ recommendations.

Another flavor of this scareware problem surfaced in October 2019. It was precipitated by a release of Apple’s macOS Catalina 10.15. After upgrading their operating system to the new version, numerous users started experiencing obnoxious popup activity with Advanced Mac Cleaner at its core. The annoying notifications say, “helperamc will damage your computer. You should move it to the Bin.” The process mentioned on these alerts is spawned by the rogue system tool under scrutiny and can be seen in the Activity Monitor, along with other related executables called “amcuninstall” and “hlpramc”.

Here is what’s happening: the latest macOS build, evidently, leverages an improved algorithm to identify potentially harmful apps. In particular, it will flag a program as a malicious one if it was installed on an unknown date, if its installer was downloaded from an unverified source, or in case some other telltale signs of sketchy activity are spotted. To let the users know about such suspicious objects, the system displays the above-mentioned popup dialogs. In this situation, the infection is probably in a dormant state and doesn’t manifest itself conspicuously. The Catalina update has simply unearthed the issue due to new security perks it delivers. Unfortunately, although the warnings include a “Move to Bin” button, it doesn’t work as intended. Therefore, the victims have to do their homework and find a way to remove Advanced Mac Cleaner despite its persistence.

Advanced Mac Cleaner manual removal for Mac

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The steps listed below will walk you through the removal of this application. Be sure to follow the instructions in the order specified.

1. Open up the Utilities folder as shown below
2. Locate the Activity Monitor icon on the screen and double-click on it
3. Under Activity Monitor, find the entry for Advanced Mac Cleaner, select it and click Quit Process
4. A dialog should pop up, asking if you are sure you would like to quit the Advanced Mac Cleaner (it can be manifested as an object named helperamc) executable. Select the Force Quit option
5. Expand the Go menu in Apple Finder and select Go to Folder
6. Type or paste the following string in the folder search dialog: /Library/LaunchAgents
7. Once the LaunchAgentsdirectory opens up, find the following entries in it and move them to Trash:
   • com.pcv.hlpramc.plist
   • com.pcv.helperamc.plist
   • com.pcv.amcuninstall.plist
   • com.PCvark.AdvancedMacCleaner.plist
8. Use the Go to Folder lookup feature again to navigate to the folder named ~/Library/LaunchAgents. When this path opens, look for the same entries (see above) and send them to Trash
9. Similarly, go to the ~Library/Application Support folder. Locate and move the following entries to Trash:
   • Advanced Mac Cleaner
   • amc
10. Click the Go button again, but this time select Applications on the list. Find the entry for Advanced Mac Cleaner entry on the interface, right-click on it and select Move to Trash. If user password is required, go ahead and enter it
11. Now go to Apple Menu and pick the System Preferences option
12. Select Accounts and click the Login Items button. Mac OS will come up with the list of the items that launch when the box is started up. Locate Advanced Mac Cleaner there and click on the '-' button

Use automatic tool to completely uninstall Advanced Mac Cleaner from your Mac

1. Download and install MacBooster application (read review). The tool provides both optimization and security features for your Mac. Before you get down to obliterating Advanced Mac Cleaner virus proper, consider checking your machine for other security risks and performance issues by hitting the Scan button. Download Now
2. Proceed to the Uninstaller feature, find Advanced Mac Cleaner on the Applications list and have MacBooster completely eliminate all components of the app from your Mac by clicking Uninstall in the bottom part of the GUI. Doing so will ensure all components of the malware and its remainders, which may have not been removed in the manual way, will be thoroughly cleaned up.

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FAQ

Unlike benign software, Advanced Mac Cleaner is a stubborn app that attempts to complicate the uninstall process. It means that you need to circumvent its hindrance before deleting the associated components and files. This adds an extra step to the removal logic. In most cases, the following workflow does the trick:

• Open the Activity Monitor, find an entry named “helperamc”, “hlpramc” or another process with “amc” part in its name, and quit the malicious executable.
• Look for related files (com.pcv.hlpramc.plist, com.pcv.helperamc.plist, com.pcv.amcuninstall.plist, com.PCvark.AdvancedMacCleaner.plist, Advanced Mac Cleaner, amc) in the LaunchAgents and Application Support folders. Remove these objects if found.
• Go to the Finder and select Applications. Spot ‘Advanced Mac Cleaner’ app and move it to the Trash. Empty the Trash when done.

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Ideally, this technique should eradicate the scareware, but with the caveat that the files may vary as new versions of Advanced Mac Cleaner appear in the wild. Stay tuned for updates in the guide above to make sure your removal efforts are effective.

Advanced Mac Cleaner is a rogue system utility that wrongfully purports to look for and fix Mac performance issues and privacy risks. Instead of carrying through with these promises, it reports non-existent problems and tries to pressure the user into buying its licensed version to unlock the repair features. This scareware is installed behind the user’s back, usually arriving with complex app bundles camouflaged as one useful program.

At first sight, it may seem that the impact of Advanced Mac Cleaner is restricted to annoying scan reports and scary-looking popup alerts. That’s a misconception. This fake optimizer isn’t safe to use, because it can harvest your sensitive information and send it to the cybercriminals in charge of the campaign. Your usernames and passwords, as well as credit card information, are potentially at risk as long as this pest is running on your Mac.

No, it’s not. The huge amount of negative feedback about this program speaks volumes about its dirty practices, not to mention the obvious elements of foul play in its modus operandi. Advanced Mac Cleaner is distributed via covert software bundles and fake virus alerts shown on numerous malicious websites. Once installed, it deluges the host system with deceptive scans and popup alerts reporting hundreds or even thousands of imaginary performance and security issues. The objective of this brainwashing is to coerce the victim to purchase the app’s license, which is supposedly a prerequisite of addressing the detected threats. Another shady quirk is that Advanced Mac Cleaner is harder to uninstall than regular Mac applications. All in all, this scareware is neither legit nor safe.